Terms & Conditions

Terms & Conditions For  Inbound Tours

You must INFROM US of any special request such as meals, CHILD seating etc in writing when YOU are booking OUR SERVICES. While WE will work OUR UTMOST to meet these requests IT cannot be guaranteed and non-compliance will not be in breach of contract.

Payments & Deposits For Reservations

When your booking is accepted, the payment of a non-refundable deposit of 50% of the total invoiced amount is required for full confirmation. The Balance is to be paid on your arrival prior to commencement of the services and proceed with the tour. If payments are not received as per above details, our representative. Has the right to cancel the tour which has been booked and retain any deposit received to set against expenses incurred in the booking of such a tour.

All bookings are subject to availability at the time of booking (after payment of deposit) and cannot be guaranteed until fully confirmed.

Prices

Prices are always stated in US Dollars. All prices are subject to change without prior notice. Should prices or costs from suppliers increase due to inflation, currency depreciation and fuel surcharges, then we will not have any alternative option than to pass on the same to you. All suppliers reserve the right to increase prices at any time of the year when costs increases outside our control of direct supplier.

General conditions

  • Optional excursions and additional services could be provided for which we will charge additionally
  • Visit to Wild Life Parks will be at client’s own risk
  • Jeeps used for Safaris are very basic with basic insurance cover (not comprehensive as in the case of vehicles used for tours)

Cancellation Fees

The following fees will apply in the event of cancellation

Less than 6 weeks prior to departure – 35% of total cost.
Less than 4 weeks prior to departure – 50% of total cost.

Hotel Rules and Regulations

The official check-in time at all hotels will be at 12.00hr.
The official check-out time at all hotels will be at 11.00hr.
Cancellation policy will be applicable for any reduction of rooms after the release period.

Visas

Visas for nationals of 77 countries will be given free of charge on arrival at the Colombo International Airport which is valid for 30 days, For further details, visit www.immigration.gov.lk

Airline Operating In Sri Lanka

Sri Lankan Airlines, Emirates, Qatar Airways, Kuwait Airways, Saudi Air, Air Arabia, Royal Jordanian, Indian Airlines, Oman Air, Etihad Airways, Cathay Pacific, Jet Airways, Singapore Airlines, Thai Airways, Ltu, Condor, Arkefly, Malaysian Airlines, Kingfisher, Mihin Lanka, Meridianfly, Jetair Fly (Brussels), Gulf Air, Fly Dubai, Air Asia, Ukraine International Airlines.