Travel Guide · Safety

Is it safe to hire a private driver in Sri Lanka?

Many visitors tour Sri Lanka with a private driver, and it is natural to ask what to check first. Here is what to look for, and how we handle each point.

1. Is the driver licensed?

Ask whether the chauffeur is licensed through the tourism authorities, and ask for the details. Every chauffeur we use is licensed by SLTDA or NTDA. If you would like to know who will be driving you, you can ask us for your chauffeur’s details before the trip.

2. What condition is the vehicle in?

The vehicle matters as much as the driver. On our tours:

• Our vehicles are less than six years old.
• They are serviced every 5,000 km.
• Seat belts are fitted, and we check that they work.
• Your vehicle is air-conditioned and fully private, never shared with other travellers.

3. Is there insurance?

Yes. Our insurance covers the vehicle, the chauffeur and the passengers. Whoever you travel with, ask what their insurance covers and whether passengers are included.

4. Who do I call if something goes wrong?

Our team is available 24 hours a day on +94 76 874 4701, by phone call or WhatsApp, and we respond straight away. Whichever operator you choose, make sure you have a number you can reach at any hour before you set off.

5. Who will meet me at the airport?

RALF or a member of his family meets you at the Arrivals Terminal with a paging board showing your name, then hands you to your chauffeur in the arrivals parking area. We track your flight, so we know when you land. Read more on our airport pick-up page.

Simple tips for any road trip in Sri Lanka

• Wear your seat belt, including on the back seat.
• Tell your driver if you want more breaks, a slower pace or a change of plan.
• Keep the team’s phone number saved, and share your plan with someone at home.
• Check your government’s current travel advice before you go.

What travellers say

We are rated 4.7 out of 5 from 280 Tripadvisor reviews. Read more on our reviews page.

Comparing drivers?

Our checklist for choosing a private driver lists 10 questions to ask any operator. You can also see our daily rates and learn about us.

Common questions

Is it safe to hire a private driver in Sri Lanka?

It is a common way to tour the island. Choose a licensed chauffeur, a well-serviced vehicle with working seat belts, proper insurance and a team you can reach at any hour.

Are your drivers licensed?

Yes. Every chauffeur we use is licensed by SLTDA or NTDA.

Is the vehicle insured?

Yes. Our insurance covers the vehicle, the chauffeur and the passengers.

Can I see my driver’s details before the trip?

Yes. If you would like, we can share your chauffeur’s details beforehand.

Who do I call if I need help during the trip?

Call or WhatsApp +94 76 874 4701. Our team is available 24 hours a day.